If you have difficulty running the SDScribe™ installer after downloading it, or get strange error messages when you try running the program following installation, you may want to consider some possibilities.
Odd names for the SDScribe™ installer file
The install file that you download from us should be named something like “SDScribe_xx.xx_full.exe” for a full/complete installation of the program, or “SDScribe_xx.xx_updater.exe” for an update to an existing installation of the program. If the download file has some other name, or is not an “.exe”-type file, then the web browser may have changed the name as a precautionary measure. Microsoft’s Edge browser did this to me, resulting in an unusable installer, so I used Firefox for the download instead.
Installer generates error messages, or SDScribe™ does not run properly following installation
If the installer runs but you get error messages during installation, or the program won’t start up without error messages, then Windows itself may have prevented some parts of the program from installing.
An approach to try in this case is to temporarily disable Windows Defender real-time protection:
Search for "Windows Security" in the Start menu and open it.
Click on "Virus & threat protection”.
Click on "Manage settings" under "Virus & threat protection settings”.
Set "Real-time protection" to “Off”
Once real-time protection is disabled, run the SDScribe™ installer again.
After the installer finishes, try starting up SDScribe™ again. Do you still get error messages?
If everything is okay, re-enable Windows Defender real-time protection (set “Real-time protection” in Step 4 to “On”).
Run SDScribe™ again. Do you still get error messages?